Key Highlights
01
Quick Shipping And Delivery
You can buy our saunas today, delivered fully assembled in as few as 6 weeks.
02
Shipping On Us
Up to 550 miles of shipping is included with all sauna purchases from Harbor. After placing your order, our team will guide you through the next steps for receiving your sauna.
03
5-Year Warranty
Harbor Saunas provides a complete 5-Year warranty with all purchases.
04
Purchasing Made Simple
We designed a simplified sauna purchase experience by cutting out inquiry forms, sales consultations, and having to place build reservations with lengthy lead times.
05
Made in US
Our saunas are built proudly in the US using carefully selected materials from suppliers who share the same vision we do.
How It Works
01
PLACING YOUR ORDER
Discovery
Browse the Harbor website to learn more about our products and how our process works. Using our customization integration, design your sauna to best fit your site, intended usage, and budget. We're ready to begin production on your sauna as soon as you are ready to submit your order.
If you need help at any point in the process, feel free to schedule a consultation or email us at info@harborsaunas.com.
Order Submission
When you're ready to submit your order, head to final checkout. Here you will be able to calculate shipping and view the total cost of your build. Choose to pay in full or over the course of your build using an installment plan.
After submitting your order, you will receive an order confirmation email with information to help prepare for your sauna installation over the weeks to come.
Payment
Shortly after your order is received, a member from our team will reach out directly to provide your secure Stripe ACH payment link. Based on your selection at checkout, you will either pay in full or the first payment of the installment plan.
Submit your payment whenever you are ready. Production is initiated as soon as your payment is received.
02
DELIVERY AND PREPARATION
Shipping Coordination
Around halfway through the build process, our team will provide an estimated 3-5 day shipping window. About two weeks from your sauna being completed, you will receive a specific delivery date.
Site Preparation
Prior to the day of delivery, you will need to prepare your site. Our team will provide you all the resources necessary to complete this step and answer any questions along the way.
Shipping Confirmation
You will be notified once your sauna has left our facility and is preparing for delivery.
03
INSTALLATION
Delivery
You will be notified when your sauna has left our facility and is on its way to your property. Our team will provide updates prior to arrival on site for the delivery of your sauna.
Installation
Using your prepared site, our team will unload and place your sauna. Your sauna will be ready for use upon final wiring by your electrician.
Sign Off
Our team will hand off necessary materials for you to get started and have you sign off on your purchase.
Frequently Asked Questions
01
Does Harbor build custom saunas?
In addition to the range of customizations we offer immediately available within our sauna portfolio, we also offer the ability to build a completely custom sauna with our team.
Please schedule a consultation with our team to discuss your project scope.
02
Does Harbor build their saunas in the US?
All Harbor saunas are proudly built in the US. Our materials are intentionally sourced both locally and regionally from different manufacturers that meet our quality standards.
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Where is Harbor able to ship?
Our team is able to ship our saunas seamlessly to anywhere in the lower 48 states, with variable shipping times based according to distance from our manufacturing facility. Pricing for shipments in the lower 48 states can be calculated automatically at checkout.
We also provide international shipping. For international inquiries, please reach out directly to our team at info@harborsaunas.com. Our shipping team will work with you to provide a range of delivery options.
04
How does delivery work?
After you place your order through our website, our team will reach out directly to you to schedule a date for delivery based on your location. Prior to shipment, you will be provided with a tracking number and instructions for what to expect on delivery day. We will deliver your sauna fully assembled to your prepared site.
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How do I prepare my site for delivery?
There are several options to choose from to prepare your site prior to delivery. We recommend preparing a level pad of either stone or concrete in the area you want your sauna to be placed upon delivery. The size of the site will vary based upon the footprint of the model you purchase. Depending on proximity to the closest power source, installing a power line may also be required.
We recommend consulting with a local contractor or 3rd-party site prep service to ensure this is done correctly prior to delivery.
If you wish for your sauna to be placed in a difficult or precarious location, a more involved site prep and service involving cranes and additional team members may be necessary. Please let our team know if feel your delivery site may fall outside the normal installation scope and we will coordinate with you prior to delivery.
At this time, our team is unable to perform site preparations ourselves. Please consult our Site Prep Guide for more details on site requirements for your sauna.
06
What is Harbor’s warranty policy?
All Harbor saunas come standard with a complete 5-year warranty on manufacturing defects from the date of installation.
For privately used saunas, HUUM provides a 3-year warranty on electric heaters, wood fired heaters, and control units, and a 1-year warranty on spare parts.
For commercially used saunas, HUUM provides a 1-year warranty on electric heaters, wood fired heaters, control units, and spare parts.
Any warranty claims can be directed to info@harborsaunas.com.
07
How do I clean and maintain my sauna?
We designed our saunas to age in the outdoors and harsh environments without any necessary cleaning and maintenance. If the event that you wish to provide supplemental or periodic treatment to the exterior of your sauna, please consult our Cleaning & Maintenance Guide.
If you wish to clean the interior benches or floor of your sauna after personal or guest use, you can easily clean your sauna by wiping down with either a damp cloth or sponge with a mild soap, avoiding any products containing strong or harsh chemicals. You may wish to do a more thorough cleaning once a year.
For Airbnb or Short Term Rental hosts, read our Short Term Rental Guidebook for tips on integrating your sauna from Harbor into your cleaning and guest usage workflow.
Read All
Still Have Questions?
Browse our FAQ portal for a comprehensive list of questions and resources to support you in your sauna purchase journey.
If you still can't find what you're looking for, schedule a consultation or drop us a line - our team will be happy to help answer any questions you couldn't find the answers to.