At Harbor Saunas, we've designed an approachable process that allows you to purchase our saunas at your own pace, while providing a number of resources to support you along the way. While consultations are not a required step in our process, we understand they may be necessary for some projects.
If you'd like to discuss a custom sauna build, your site requires a precarious installation, or you have additional questions about our products or how it works before completing your purchase, please schedule a consultation with a member of our studio.
Using the form below, provide details about your project, any additional questions, or resources you may need. Our team will be in touch shortly to schedule a call at a time that works best for you.
Featured Projects
Clad entirely in cedar shakes and treated with Black Viking Linseed Oil, the result of this Iska Sauna build is a striking yet quiet architectural statement piece.
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Set atop the rocky coastline of Cape Neddick, Maine, this Lighthouse Sauna sits on a property overlooking the Atlantic, where coastal air and long winters directly impact the need for intentional m...
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Set along a quiet river on an estate in the Hudson Valley, this project brings a quiet moment of retreat to an edge of a thoughtfully restored property.
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Frequently Asked Questions
01
Does Harbor build custom saunas?
In addition to the range of customizations we offer immediately available within our sauna portfolio, we also offer the ability to build a completely custom sauna with our team.
Please schedule a consultation with our team to discuss your project scope.
02
Does Harbor build their saunas in the US?
All Harbor saunas are proudly built in the US. Our materials are intentionally sourced both locally and regionally from different manufacturers that meet our quality standards.
03
Where is Harbor able to ship?
Our team is able to ship our saunas seamlessly to anywhere in the lower 48 states, with variable shipping times based according to distance from our manufacturing facility. Pricing for shipments in the lower 48 states can be calculated automatically at checkout.
We also provide international shipping. For international inquiries, please reach out directly to our team at info@harborsaunas.com. Our shipping team will work with you to provide a range of delivery options.
04
How does delivery work?
After you place your order through our website, our team will reach out directly to you to schedule a date for delivery based on your location. Prior to shipment, you will be provided with a tracking number and instructions for what to expect on delivery day. We will deliver your sauna fully assembled to your prepared site.
05
How do I prepare my site for delivery?
There are several options to choose from to prepare your site prior to delivery. We recommend preparing a level pad of either stone or concrete in the area you want your sauna to be placed upon delivery. The size of the site will vary based upon the footprint of the model you purchase. Depending on proximity to the closest power source, installing a power line may also be required.
We recommend consulting with a local contractor or 3rd-party site prep service to ensure this is done correctly prior to delivery.
If you wish for your sauna to be place in a difficult or precarious location, a more involved site prep and service involving cranes and additional team members may be necessary. Please let our team know if feel your delivery site may fall outside the normal installation scope and we will coordinate with you prior to delivery.
At this time, our team is unable to perform site preparations ourselves. Please consult our Site Prep Guide for more details on site requirements for your sauna.
06
What is Harbor’s warranty policy?
All Harbor saunas come standard with a complete 5-year warranty on manufacturing defects from the date of installation.
For privately used saunas, HUUM provides a 3-year warranty on electric heaters, wood fired heaters, and control units, and a 1-year warranty on spare parts.
For commercially used saunas, HUUM provides a 1-year warranty on electric heaters, wood fired heaters, control units, and spare parts.
Any warranty claims can be directed to info@harborsaunas.com.
07
How do I clean and maintain my sauna?
We designed our saunas to age in the outdoors and harsh environments without any necessary cleaning and maintenance. If the event that you wish to provide supplemental or periodic treatment to the exterior of your sauna, please consult our Cleaning & Maintenance Guide.
If you wish to clean the interior benches or floor of your sauna after personal or guest use, you can easily clean your sauna by wiping down with either a damp cloth or sponge with a mild soap, avoiding any products containing strong or harsh chemicals. You may wish to do a more thorough cleaning once a year.
For Airbnb or Short Term Rental hosts, read our Short Term Rental Guidebook for tips on integrating your sauna from Harbor into your cleaning and guest usage workflow.
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